Most Networks, Inc. BUSINESS POLICIES
Any agreement for the purchase of goods and/or services from Most Networks, Inc. shall be governed by and is made subject to these Business Policies and the Returns Policies stated below (collectively, the "Policies"). Most Networks, Inc. may, at its sole option, revise the Policies from time to time without notice. Prices and availability are subject to change without notice. Photos may not represent actual product. Typographical, product description, pricing and other errors are subject to correction, even after orders and/or payment are accepted. Manufacturer warranty, if any, applies; Most Networks, Inc. HEREBY DISCLAIMS ALL OTHER WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Most Networks, Inc. does not guarantee product compatibility. Not all products are eligible for return, and not all products that are eligible for return are to be returned to Most Networks, Inc. Carefully review all return policies (below) before making your purchase. Shipping charges are not refundable. All customers, by ordering from our website, agrees to be bound by all of the terms, policies and conditions stated thereon.

Governing Law
Any purchase of goods from Most Networks, Inc. shall be governed by and construed in accordance with the laws of the State of New Jersey, without giving effect to any principles of conflicts of law. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. Except for equitable relief sought by Most Networks, Inc., which may be sought in any court of competent jurisdiction, user consents to the exclusive jurisdiction of the State and Federal courts located in New Jersey.

Limitation of Remedy
IN NO EVENT SHALL MOST NETWORKS, INC. BE LIABLE FOR ANY DAMAGES CAUSED BY ANY PRODUCT OR SERVICE OR THE FAILURE OF SUCH PRODUCT OR SERVICE TO PERFORM, INCLUDING BUT NOT LIMITED TO ANY LOST PROFITS, LOST SAVINGS, LOSS OF USE, LOSS OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGE, AND REGARDLESS OF THE THEORY OF LIABILITY PURSUANT TO WHICH SUCH DAMAGES MAY BE SOUGHT. MOST NETWORKS, INC. is not liable for any claim made by a third party or made by you for a third party.

Most Networks, Inc.obtains certain data directly from the manufacturer or distributor of certain products. While Most Networks, Inc.makes every effort to ensure the accuracy of this data, this web site could include typographical errors and/or technical inaccuracies. Most Networks, Inc. reserves the right to make improvements and/or changes to such data and/or this web site at any time. Most Networks, Inc. makes no warranty of any kind with respect to the data on this web site or the accuracy of advice given by Most Networks, Inc. employees, whether or not such advice is made in writing.

Customer's responsibility for certain shipping charges
If customer requests shipping charges be paid either on a collect basis or on customer's account with the shipping company, and customer refuses the shipment or refuses to pay the applicable shipping charges, Most Networks, Inc. may bill customer, and customer shall pay Most Networks, Inc., for all resulting charges incurred by Most Networks, Inc.either directly or through its supplier. In all instances where customer requests shipping charges be paid either on a collect basis or on customer's account with the shipping company, customer shall assume risk of loss or damage to the product during shipment; Most Networks, Inc.strongly recommends customers obtain insurance for such shipments, as neither Most Networks, Inc. nor its suppliers will insure such shipments.

These Business and Returns Policies last revised March 21, 2001.

MOST NETWORKS, INC. RETURN POLICIES

GENERAL RETURNS CONDITIONS APPLICABLE TO ALL RETURNS:

-Shipping charges are not refundable.

-No returns will be accepted without prior authorization and a Most Networks, Inc. return merchandise authorization ("RMA") number.

-RMA numbers issued by Most Networks, Inc.are good for 7 days only, and product must be received by Most Networks, Inc.within that time. RMA numbers cannot be extended or re-issued.

-Where a specific return period is applicable (see below), no returns will be accepted beyond that period. Return authorizations will not be granted after the stated return period has run.

-Customer is responsible for shipping charges and risk of loss on all return shipments. Most Networks, Inc. highly recommends using a reputable shipping carrier capable of providing proof of delivery, as well as properly packing and fully insuring your return shipment.

-Please note below any and all additional returns conditions applicable to your return.

Additional returns conditions applicable to all software:

1. Software is not returnable to Most Networks, Inc. for credit or exchange. In many instances software manufacturers will offer a limited money back guarantee. Please look at the documentation provided within the product packaging for phone numbers and return procedures.

2. Volume software licensing must be ordered by contacting Most Networks, Inc.

Additional returns conditions applicable to all hardware products that are not specifically addressed below:

1. Product that is in its original factory-sealed container may be returned to Most Networks, Inc. within 15 days from invoice date for a refund or exchange.

2. Product that has been opened may be returned to Most Networks, Inc. within 15 days of invoice date and with an approved RMA number, although such returns will be charged a 25% restocking fee. All products must be returned in a re-saleable condition. Any missing or damaged products, components or accompanying items will result in rejection of the return or an additional restocking fee, at Most Networks, Inc.' sole option.

3. Product that is DOA (dead on arrival) or defective may be returned to Most Networks, Inc.for refund or exchange within 15 days of invoice date with no restocking fee.

Additional returns conditions applicable to all IBM and Compaq products (excluding Compaq Presario computers; see below):

1. IBM and Compaq products are not returnable to Most Networks, Inc..

2. If a product arrives DOA (dead on arrival), or if any product or part is defective, the customer should contact the manufacturer directly for service or exchange. Due to manufacturer policies, Most Networks, Inc. cannot accept these returns for service or exchange. IBM can be contacted at 1-800-772-2227; Compaq can be contacted at 800-OK-COMPAQ.

Additional returns conditions applicable to all Xerox products:

1. Due to manufacturer policies, opened Xerox products are not returnable toMost Networks, Inc.

2. Product that is in its original factory-sealed container may be returned to Most Networks, Inc.within 15 days from invoice date for a refund or exchange.

3. If a product arrives DOA (dead on arrival), or if any product or part is defective, the customer should contact Xerox directly at 1-800-835-6100 for service or exchange. Due to manufacturer policies, Most Networks, Inc. cannot accept these returns for service or exchange.

Additional returns conditions applicable to all Hewlett-Packard (HP) Pavilion products:

1. Due to manufacturer policies, these products are not returnable to Most Networks, Inc. Exception: Product that arrives DOA (dead on arrival) may be returned to Most Networks, Inc. for refund or exchange within 15 days of invoice date with no restocking fee.

2. If any non-DOA product or part is or becomes defective, the customer should contact the manufacturer directly for service or exchange. Due to manufacturer policies, Most Networks, Inc. cannot accept these returns for service or exchange.

Additional returns conditions applicable to all Hewlett-Packard (HP) ProCurve networking products:

1. Due to manufacturer policies, opened HP ProCurve products are not returnable to Most Networks, Inc.

2. Product that is in its original factory-sealed container may be returned to Most Networks, Inc. within 15 days from invoice date for a refund or exchange.

3. If a product arrives DOA (dead on arrival), or if any product or part is defective, the customer should contact HP directly at the numbers listed below for service or exchange. Due to manufacturer policies, Most Networks, Inc. cannot accept these returns for credit or exchange.

HP Returns and Customer Satisfaction Contact Numbers:

End users 970-635-1000

Additional returns conditions applicable to all Toshiba products:

1. Due to manufacturer policies, these products are not returnable to Most Networks, Inc. Exception: Product that arrives DOA (dead on arrival) may be returned to Most Networks, Inc. for EXCHANGE ONLY within 15 days of invoice date with no restocking fee.

2. If any non-DOA product or part is or becomes defective, the customer should contact the manufacturer directly for service or exchange. Due to manufacturer policies, Most Networks, Inc.cannot accept these returns for service or exchange.


Click here to process an On-line Return Merchandise Authorization.

Return Address
10 Stanford Place
Princeton, NJ 08540

Tel: 212-965 5353
Fax: 212-965 5354

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